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Another bug, this time in Export as... to .PNG

Explorer ,
May 23, 2024 May 23, 2024

Yet another bug in Illustrator. What happened to that dev team? I guess dumbing down the app for scrapbooking moms is hard work.

When I use Export As... to create PNGs defined by the Artboard, the preview window gives false information. Below is the art board defining the extent of the PNG:

Jody372401649tyl_0-1716481783274.png

Here is what the Export As... window looks like:

Jody372401649tyl_1-1716481848339.png

Here is the resulting preview window. Notice the big blank white space:

Jody372401649tyl_2-1716481890047.png

Yet the final product is as desired:

Jody372401649tyl_3-1716481917299.png

Unfortunately, before I discovered that the preview window was reflecting false information, I spent all kinds of time trying to figure out what was "wrong" with my files, like 3 hours or so, only to discover it was another bug. Thanks, Illustrator dev team!

 

TOPICS
Bug , Import and export
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Adobe
Community Expert ,
May 23, 2024 May 23, 2024
LATEST

Export for screens works. But you can vote here to get the attention of the developers:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48119207-previe...

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