Appearance Panel bug

[Kuttyjoe]

This problem is happening with the current version of Illustrator, version 29.01, but it started happening in the previous 2 or 3 versions.  When I first launch Illustrator, then use the stroke color option in the appearance panel, the box appears at the extreme opposite side of the UI.  It doesn't happen if I use the fill color option, and it only happens once.  The first time I try to use it after a fresh restart.  But it happens 100% of the time after a fresh restart.  When it happens, I have to wait a second, then click the stroke color option again, then maybe once or twice more to "fix" it.

I'm using a Windows PC running Windows 10.

[Anubhav M]

Hello @Kuttyjoe,

That does seem strange. I tried replicating this behavior on my end but could not. Would you mind sharing a screen recording of your exact workflow and the problem, so I can check this with the team?

Looking forward to hearing from you.

Anubhav

[Kuttyjoe]

There's not much to record.  I launch Illustrator.  I create a blank document.  I open the appearance panel and click the color box for the stroke and it happens.  That's all.  If I close Illustrator then immediately relaunch, it will do it again.  Once I get past it, it doesn't happen again until I close/reopen Illustrator.

[Kurt Gold]

I can confirm the misbehaviour in Illustrator 29.0.1 on a Windows 10 machine.

[Anubhav M]

Hello @Kuttyjoe,

Would you mind trying to reset Illustrator's preferences as described in this article (https://adobe.ly/48VbJIa) and checking if it helps?

Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will launch with default settings. You can also save a backup of the folders, the location of which is mentioned above.


Also, try the following steps to check if they help:

- Close all Adobe applications.

- Rename the UXP folder to UXP.old from the following location:

(Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP

(macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

- Relaunch Illustrator

Looking forward to hearing from you.

Anubhav

[Kuttyjoe]

Unfortunately neither of those solutions resolved the problem. 

Thanks for responding.

[Anubhav M]

Hello @Kuttyjoe,

Sorry to hear the suggestions did not help. Would you mind trying to run Illustrator under a different administrator account (Windows / macOS) and checking if it helps?

Looking forward to hearing from you.

Anubhav