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ARCHIVO CORRUPTO O DAÑADO EN ILLUSTRATOR

Community Beginner ,
May 03, 2023 May 03, 2023

Estaba trabajando en un archivo de illustrator, me dio por ir al administrador de tareas y finalicé la tarea ¨explorador de windows¨, el computador se bugueó y al reiniciarlo el archivo aparecía dañado.

 

Ya intenté recuperarlo de varias formas por internet pero nada funciona, que recomiendan?Captura de pantalla 2023-05-03 131145.png

TOPICS
Bug , Draw and design , How-to , Sync and storage
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Adobe
Community Expert ,
May 03, 2023 May 03, 2023

Easiest would be to use a backup copy. But you don't have a backup, right?

 

I suppose the file cannot be opened by Acrobat?

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Community Beginner ,
May 03, 2023 May 03, 2023

I didnt have a copy, I also tried to open on acrobat and says "File damaged" I been working my ass off for 2 weeks and losing everything is just painful D:

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Community Expert ,
May 03, 2023 May 03, 2023

How large is the file? Is it larger than 0 KB?

 

@Anshul_Saini can you please help?

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Community Beginner ,
May 03, 2023 May 03, 2023

Is 138MB

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Adobe Employee ,
May 03, 2023 May 03, 2023
LATEST

Hi @Andygallego,

 

I'm sorry to hear about your situation. Unfortunately, if you've exhausted all the standard file recovery methods and they didn't work, then it's likely that the file is permanently damaged beyond repair. Can you please share the file with us? We can try to recover it and see if we can fix it for you. 

 

As Monika & other experts usually suggest, to avoid such situations in the future, we strongly recommend keeping a backup copy of your work to avoid any loss of data in case of such unexpected events.

 

Best,
Anshul Saini

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Mentor ,
May 03, 2023 May 03, 2023

TWO WEEKS and no back-up?!

Get yourself an external drive and auto-backup soft and schedule at least daily back-up - although if you have a regular break time, lunch and end of day, schedule those.

TWO WEEKS and no back-up?!

Probably won't help, but try opening in Distiller...

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Community Beginner ,
May 03, 2023 May 03, 2023

Yep... I'm an idiot, but what do u mean "Opening in Destiller" What's that?

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Community Beginner ,
May 03, 2023 May 03, 2023

It didn't work... D:

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Mentor ,
May 03, 2023 May 03, 2023

It's part of the Acrobat Pro package...

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Community Beginner ,
May 03, 2023 May 03, 2023

Yeah yeah, already tried it, didn't work tho

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