Archivo dañado en illustrator 2022

Guest
May 02, 2022 May 02, 2022

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Hola! Necesito ayuda. Mi computadora se apagó inesperadamente y se daño el archivo en el que estaba trabajando. La recuperación del archivo fue muy insuficiente y el proyecto es muy importante para la empresa. ¿Cómo puedo recuperarlo?

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Community Expert ,
May 02, 2022 May 02, 2022

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Hi – sorry to hear. If there is no other backup or saved version i guess, its all lost. i recommend to save by hand, every 2-3 minutes. Good luck.

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Guest
May 02, 2022 May 02, 2022

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Lo guardé, pero al abrirlo dice archivo dañado y lo que muestra es muy poco comparado con lo que trabaje.

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Adobe Employee ,
May 04, 2022 May 04, 2022

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Hello @Deleted User,

 

Sorry to hear about that. The automatic backup is taken every couple of minutes, and it can get corrupted with an unexpected shutdown, and the file could get corrupt. I agree with @Joely to manually hit the save button every couple of minutes or critical/ long projects.

 

Would it be possible for you to share the download link to the file with me here or via DM? I will check if it can be repaired.

To send a DM, click on my profile picture and then click on the "Send a Message" button to send the DM.

 

Also, I would recommend you try and prevent this in the future by saving your work as an Illustrator Cloud Document. Cloud Documents will be an excellent option to avoid a situation like this. This way, you get the version history of your files that you can revert to at any time. The files get automatically saved in the background every 5 minutes by default, and it gets easier to collaborate with teammates. Thus, decreasing the chance of data loss & corruption of files exponentially.

 

I will be looking forward to the download link to the corrupted file.

 

Thanks,

Anshul Saini

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Guest
May 05, 2022 May 05, 2022

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Muchas gracias por comunicarte! Es un proyecto muy importante y la verdad
que nunca me había pasado algo igual, a partir de ahora voy a hacer una
copia de seguridad! Claro te paso el archivo!
frente.ai
<>

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Adobe Employee ,
May 05, 2022 May 05, 2022

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Thanks for getting back to me, @Deleted User . You can directly upload the file to the community. Please upload the file to google drive/ overdrive/ dropbox or a similar service and share the download link here or via DM with me. I will try my best to recover the document.

 

Regards,

Anshul Saini

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Guest
May 09, 2022 May 09, 2022

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Adobe Employee ,
May 11, 2022 May 11, 2022

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Thanks for sharing the file @Deleted User. Please allow me some time to check this, and I will get back to you. I appreciate your patience.

 

Regards,

Anshul Saini

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Adobe Employee ,
May 18, 2022 May 18, 2022

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Hi @Deleted User,

 

We tried our best but couldn't recover the file. The file has no proper header, body, or footer, and Illustrator is unable to read data written properly in the file. Apologies!

 

Regards,

Anshul Saini  

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