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ARCHIVO DAÑADO ILLUSTRATOR

Community Beginner ,
Apr 03, 2022 Apr 03, 2022

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Hola, por favor estaba trabajando en un archivo y luego de apagarse mi notebook, me dice que el archivo esta dañado y no puede recuperarse. Por favor, es muy importante que pueda recuperar ese trabajo. Ojala alguien me pueda ayudar. Dejo el link del archivo. Tengo Illustrator CC2017. Muchas gracias!

 

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Bug , Import and export , Sync and storage , Tools

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correct answers 1 Correct answer

Community Expert , Apr 04, 2022 Apr 04, 2022

Hi Malena,

I could open the file (got some messge about content that may be missing), it looks like the most part is there.

I resaved the file here: (LINK REMOVED)

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Community Expert ,
Apr 04, 2022 Apr 04, 2022

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Hi Malena,

I could open the file (got some messge about content that may be missing), it looks like the most part is there.

I resaved the file here: (LINK REMOVED)

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Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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Tom,

You´ve saved not only my file but also my life. I´m absolutely grateful for do  that. It was very important and I had spent I lot of time by doing it. Thanks a lot!                                                                                                                                                                                       Malena.

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Community Expert ,
Apr 04, 2022 Apr 04, 2022

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Thanks Malena, glad to hear that helped.

I could see that you've put a lot of work in that project.

Now that you got the file, shall I remove the link?

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Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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Oh! Yes , if you can. Don't worry! Thanks a million ☺️

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New Here ,
Apr 23, 2024 Apr 23, 2024

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Hii, Ton.

Is there a way you can help me save my proyect as well? Just as Malena, it´s such an important proyect, for my thesis. If you can help, or anyone can help me fix it, it will be a blessing.

 

I linked the proyect.

https://we.tl/t-Uo26Qd3ta3

 

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Community Expert ,
Apr 23, 2024 Apr 23, 2024

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Ivana, I cannot open your file, but as the message says try sharing the file with Adobe; from the help file:

share the affected file with us at file@adobe.com. We'll investigate the issue and let you know if recovery is possible. Ensure that the file you share does not include any sensitive personal information.

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