Archivo

New Here ,
Mar 02, 2022 Mar 02, 2022

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Buen día.

Tengo un problema de archivo en Adobe Illustrator que no me deja abrirlo cuando se cortó la luz.

Alguien puede recuperarlo. Lo necesito para trabajar. 

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Adobe Community Professional ,
Mar 02, 2022 Mar 02, 2022

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What happened? You had power out when saving the file?

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Adobe Community Professional ,
Mar 02, 2022 Mar 02, 2022

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Hola. Mira si este artículo te ayuda en algo. No pude encontrarlo en español: https://community.adobe.com/t5/illustrator-discussions/how-to-fix-a-crash-and-recover-documents-in-i...

 

Marlon Ceballos.

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Adobe Employee ,
Mar 23, 2022 Mar 23, 2022

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Hello @Ignacio23401103eam5 ,

 

Sorry to hear about this experience. Did your computer shut off completely while you were using Illustrator? If yes then the TEMP file saved in the Data Recovery folder might have been deleted.

 

In case you face recurring power failures, please save your files as Cloud Documents to avoid loss of work. It automatically saves the progress and creates version history as well. For more details check out this help article.

 

Thanks,

Anubhav

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