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Good morning
Bug Issue
My entire team has noticed that we cannot use the arrowhead 1 and arrowhead 2 stroke in the 26.X versions of Illustrator.
We had to downgrade to 25.4.2 to get it to work again.
To add to this, if you open a document that was created in 26.X and you copy and paste into a new document, drawing an arrowhead will not work, UNLESS you do not copy an old stroke in.
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(Just a note when trying to add the arrowhead it turns off the stroke and makes it no color)
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Seems ok to me:
What's your OS?
Does this occur in all documents, including brand new ones?
Have you tried resetting preferences?
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Good morning!
I'm currently running Windows 10 and I'm having the same issues. I upgraded to Illustrator v26.0.1, and only with existing graphics created in previous versions, when I modify using the upgraded version, the stroke disappears and I cannot use Arrow 1. The stroke actually disappears. I cannot directly select Arrow 2 either; I have to select another arrow head type, THEN select Arrow 2 for it to show up. Very strange. But Arrow 1 will not show up at all. When I open a new window, draw a new line, all arrowheads work just fine.
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Windows 10
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This is definitely a PC/Windows issue. It works fine on my Mac 26.0.1 version
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I was just trying in on Windows without issue.
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And you are on which version of Illustrator?
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26.0.1
Is this repeatable for you in a new document?
Does it look like arrowheads are applied in the stroke panel, but they do not appear, or something else? If so, can you share a file?
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It was repeatable in every new document (and for every new document for others in our office running the same version, on the same version of Windows 10) so this was across 5 different machines.
If we downgraded and copied a document that was created in 26.0.1 and then put in a new document created in 25.4.2 it didn't work. We had to delete all lines created in the old document and start over in the new document created in 25.4.2.
It was a very odd bug.
Also when you tried to add the arrowhead (1 or 2) to the line, it would delete the stroke and set it from 1 (or 2, 3, 4) to 0, delete the color and set it to none.
We are all running: Windows 10 Enterprise, Version 1909
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Does your Arrowheads file look ok?
C:\Program Files\Adobe\Adobe Illustrator 2022\Support Files\Required\Resources\en_US\Arrowheads.ai
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But you said it was repeatable in new documents?
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It was repeatable in the new document, but I was copying the file INTO the new document and then it happened.
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Are you opening the file you have a problem with on the Mac or just from new?
I have no probs, Windoze 10, v26.latest. It's specific to your doc, or your app.
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If your copy paste doesn't work, but making an arrow head in a new doc does, then there's some corruption in that item.
Did you try a prefs reset?