Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Attributes Panel for creating URL/web links is not working properly.

New Here ,
Nov 05, 2025 Nov 05, 2025

I will try to keep this as simple as possible.

I have a PDF that I want to link to a website.

I create an object/shape on the PDF. I define the URL via the "Attributes" panel.

Let's say I use "http://www.google.com"
I export the PDF and check off "preserve hyperlinks."

When I open the PDf and click on the link, it instead tries to visit

"C://User/Name/Desktop/google.com"

No matter what I do. Changing the shape, polygon or rectangle, it does NOT work.

Anyone have any experience iwth this one?

TOPICS
Bug
75
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
New Here ,
Nov 05, 2025 Nov 05, 2025

Since it's usually asked
Adobe Illustrator Version 30
Windows 10 PC

I've also tried on separate laptop, Windows 11.

And I've tried restarting, clearing browser caches, the issue perists.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 06, 2025 Nov 06, 2025

I just copied your link and used it like this:

Screenshot 2025-11-06 at 19.32.29.png

And it works fine for me. But I am using a Mac, that might make a difference. Hope another Windows user can check it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 06, 2025 Nov 06, 2025
LATEST

Works fine for me on Mac and Windows 10.

 

In what application do you open the .pdf file?

 

Can you share a sample .pdf?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines