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Black and White "Trace Image" no longer available as today (3/3/23)

Community Beginner ,
Mar 03, 2023 Mar 03, 2023

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Good afternoon Adobe community,

I am an avid user of the Trace Image feature in Illustrator, and I always use the Black and White. Just noticed today 3/3/23 that it is no longer on the drop down list. Has this been discontinued and will I have to just go with the Shades of Gray option? Or is this a bug?

Please advise 

Attached is pic of the drop down menutraceimage.jpg

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Adobe Employee , Mar 03, 2023 Mar 03, 2023

Hello @Brandon27193359u7ul,

 

We understand that this feature is important to you and apologize for its unavailability at this time. As suggested by Ton, Black and White Mode is still available under the Image Trace options, but the Black & White Logo preset is not.

AnubhavMajumder_0-1677880021059.png

 

Would you mind creating a UserVoice for this feature request (https://illustrator.uservoice.com/) and adding your comments there? Doing this will help us prioritize this feature request, and you will keep getting all the related u

...

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Community Expert ,
Mar 03, 2023 Mar 03, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Expert ,
Mar 03, 2023 Mar 03, 2023

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Which version do you have? There is a recent update to 27.3.1.

When I trace black/whit artwork I get Black and White as Mode in the Image Trace panel.

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Community Beginner ,
Mar 03, 2023 Mar 03, 2023

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Running latest version 27.3.1 and I do see the black and white option through the Image Trace panel.

Was just wondering why all of a sudden today this option was not showing up on the shortcut menu (panel closed) Essentials Classic setup.

Thanks Ton

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Community Expert ,
Mar 03, 2023 Mar 03, 2023

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Yes, Brandon and you can create your own preset based on Black and White Logo and name it Black and White.

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Adobe Employee ,
Mar 03, 2023 Mar 03, 2023

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Hello @Brandon27193359u7ul,

 

We understand that this feature is important to you and apologize for its unavailability at this time. As suggested by Ton, Black and White Mode is still available under the Image Trace options, but the Black & White Logo preset is not.

AnubhavMajumder_0-1677880021059.png

 

Would you mind creating a UserVoice for this feature request (https://illustrator.uservoice.com/) and adding your comments there? Doing this will help us prioritize this feature request, and you will keep getting all the related updates.

 

Feel free to reach out if you have questions or need assistance. We'd be happy to help.

 

Thanks,

Anubhav

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