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1

Blob bursh size increment

Engaged ,
May 02, 2023 May 02, 2023

How could I make blob brush size increment smaller when using shortcuts.
1 pt  -  3,8 pt  is huge step.

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Community Expert ,
May 02, 2023 May 02, 2023

When using the bracket keys it grows with 1 pt increments here.

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Engaged ,
May 02, 2023 May 02, 2023

What is it called? Increase/decrease diameter?

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Community Expert ,
May 03, 2023 May 03, 2023

Diameter or size would be good names.

Do you use these [  ] keys to change the size?

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Engaged ,
May 08, 2023 May 08, 2023

I have custom shortcuts for Increase/decrease diameter. I investigated a little. Default shorcuts are indeed the bracket keys. Why would we have different increments?
Windows 11 and latest illustrator. You?

 

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Community Expert ,
May 08, 2023 May 08, 2023

Mac OS and the latest AI. What happens if you use the default instead of your own?

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Engaged ,
May 22, 2023 May 22, 2023

It works with Illustrator 2022, but latest versions is always buggy. I need always have all Adobe programs to have 1 version earlier to be installed. So many issues. Only lately I have turned backed to 2023.

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Engaged ,
May 22, 2023 May 22, 2023

Default shorcuts dont change anything.

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Engaged ,
May 22, 2023 May 22, 2023

I had to copy all the content into new file, then it works. That feels so random that file can corrupt such a thing.

 

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Engaged ,
May 22, 2023 May 22, 2023

For a 1 minute and it is broken again.
1 pt - 3.8 pt is the sweetspot for my illustrations. It feels like I have to make everything 200% size and later scale down. Even the pen pressure 3.8 is too much and 1 pt not enough.

 

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Community Expert ,
May 22, 2023 May 22, 2023

Can you tell us about the construction fo the art. Is there anything that you did not create from scratch like a corel draw import or ESKO plug in?

Are there any strange elements like a nested symbol with a strange character in the name like / or : that could interfere.

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Adobe Employee ,
May 29, 2023 May 29, 2023

Hello @Sorontar,

 

We understand that technical issues can be a source of frustration. We hope that the suggestions provided by Mike and Ton were helpful in resolving the problem. If this was not the case, please provide us with additional details, such as the precise version of the OS/Illustrator, system configuration (CPU/GPU/Memory), and a screen recording of the issue (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-f...). This will allow us to conduct a more thorough investigation.

 

We look forward to hearing back from you.

 

Thanks,

Anubhav

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Engaged ,
Jun 09, 2023 Jun 09, 2023

Windows 11 (Version 10.0.22621 Build 22621)
Both Illustrators 26.5.3 and 27.5. Probably older versions had same thing aswell.

AMD Radeon RX 6500 XT
Processor AMD Ryzen 5 5600X 6-Core Processor, 3701 Mhz, 6 Core(s), 12 Logical Processor(s)
Installed Physical Memory (RAM) 32,0 GB


 

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Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

Hello @Sorontar,

 

Thanks for sharing the details. Would you mind also sharing a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-f...) so that we can try and replicate this on our end?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Engaged ,
Jun 22, 2023 Jun 22, 2023

Video of the the situation. I also use custom shortcut of Y for that.
https://shared-assets.adobe.com/link/3e712707-7897-41d8-7c48-24ffdc01a700

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Community Expert ,
May 22, 2023 May 22, 2023

1pt is also what am seeing here, and what it has always been as memory serves. I am on Mac OS Monterey English and AI2023. That you have 3.8 appears to be off. While there is no direct pref to change that I still would try

 

PREFS  RESET MAC (thorough method) substitute 27 for your version

Quit Illustrator

Finder >> Shift Command G

~/Library/Preferences/Adobe Illustrator 27 Settings/en_US/Adobe Illustrator Prefs

rename Adobe Illustrator 27 to Adobe Illustrator 27old

 

PREFS  RESET MAC (other)

Quit Illustrator

Finder >> Shift Command G

~/Library/Application Support/Adobe/Adobe Illustrator 26/

rename Adobe Illustrator 27  to Adobe Illustrator 2 old

 

 

PREFS  RESET WIN (other)

Quit Illustrator

Press Win+R -> appdata -> Roaming -> Adobe -> rename folder "Adobe Illustrator XX Settings"  to anything else like "Adobe Illustrator XX Settings_old"

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Adobe Employee ,
Aug 19, 2023 Aug 19, 2023

Hello @Sorontar,

 

I hope the suggestions shared by Mike helped resolve the problem. If not, then you may connect with our technical support team (https://helpx.adobe.com/contact.html?rghtup=autoOpen). The team here would be able to perform remote troubleshooting and assist you accordingly.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Engaged ,
May 13, 2024 May 13, 2024

Hello!

 

It is still always there. Pretty annoying. Multiple computers and different operating systems. Only thing that is same is  Wacom intuos pen and touch medium. Can this wacom force Illustrator somehow use  increments 1 and 3,8 and nothing between. I get more increments on eraser tool
Resetting preferences does not help at this point.

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Adobe Employee ,
May 18, 2024 May 18, 2024

Hello @Sorontar,

Thanks for sharing the details. Would you mind trying to disconnect the Wacom tablet and then relaunching Illustrator to check if it helps? Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Engaged ,
Aug 30, 2024 Aug 30, 2024

Disconnecting and restarting does not help. Haven't tried windows safe mode. I won't be working in windows safe mode anyway. This huge jump between those two seems so silly. Screenshot 2024-08-30 122444.jpg

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Community Expert ,
Aug 30, 2024 Aug 30, 2024
LATEST

The Safe Mode is just for troubleshooting purposes. 

You are not supposed to work in Safe Mode forever. But in order to sort out what causes your issues, please just do it.

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