Blurred fonts after the 2022 update

New Here ,
Dec 07, 2021 Dec 07, 2021

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After the 2022 update, some fonts in Photoshop, Illustrator, and possibly some others programs have become blurred. Pay attention to the menu bar where the fonts are clear. And all the other fonts are blurry. How to fix it? The resolution of my screen is 27 inches (2560x1440px). Before the update, everything was clear.Снимок экрана 2021-12-07 123605-2.jpgСнимок экрана 2021-12-07 123605.jpg

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Adobe Employee ,
Dec 08, 2021 Dec 08, 2021

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Hi there,

 

Sorry to hear about your experience. I would suggest you try the following steps and let us know how it goes:

  1. You may try resetting preferences manually:
    - Close all Adobe applications.
    - Go to Location C:\Users\user\AppData\Roaming\Adobe
    - Rename Adobe Illustrator and Adobe Illustrator 26 Settings folders to Adobe Illustrator.old and Adobe Illustrator 26 Settings.old
    Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will
    launch with default settings. You can also take a backup of the folders in case you want to. The location is
    mentioned above.

  2. Rename the CEP folder to CEP.old from the following location:
    C:\Program Files (x86)\Common Files\Adobe

  3. If that doesn't help, rename the UXP folder to UXP.old from the following locations:
    C:\Program Files\Common Files\Adobe\
    C:\Program Files (x86)\Common Files\Adobe

  4. If that doesn't help either, uninstall the application using the CC Cleaner tool and reinstall from the Creative Cloud Desktop app.

 

I will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

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New Here ,
Dec 10, 2021 Dec 10, 2021

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Hi 

It didn't work

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Adobe Employee ,
Dec 10, 2021 Dec 10, 2021

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Thanks for trying the steps. I'd recommend you to connect with our technical support team (https://helpx.adobe.com/contact.html?rghtup=autoOpen). The team here would be able to perform remote troubleshooting and assist you accordingly.

 

Let us know how it goes.

 

Regards,

Anshul Saini

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