Bullets and numbering are disabled

[pratheek23658322b8z3]

I need to make a list, but i cannot access the bullets and numbers in its respective tabs, there is only the disabled option, i cannot find any answers on google or youtube, and i urgently need the solution, please help.

Please find attachment

[barbara_a]

You could start by resetting Illustrator Preferences file. (Edit > Preferences > General)

[Monika Gause]

Is that a new file you created based on a current document profile?

What happens when you click on the 3 dots button?

[Anubhav M]

Hello @pratheek23658322b8z3,

We understand that encountering technical issues can be frustrating. I hope Barbara and Monika's suggestions helped resolve the problem. If not, kindly share more details, like the exact version of the OS/Illustrator and a screen recording of the problem (https://adobe.ly/3VcXWWZ), so we can investigate this further.

Looking forward to hearing from you.

Thanks,

Anubhav