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Can Not Install Illustrator - Says I Do Not Have Enough Space

New Here ,
Nov 03, 2022 Nov 03, 2022

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I can not install Illustrator. It says I do not have enough free space. I have uninstalled everything I can. If I could uninstall Adobe Acrobat Reader Pro I would have the space.

 

I posted a post about my problem uninstalling Reader in a separate post. So far I have not recieved an answer.

TOPICS
Draw and design , How to , Sync and storage

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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Well, not meaning to be smartass-y, but of course you won't receive any answers if you don't provide actual system info and details about how much storage space you actualyl have available. Provide that info and I'm sure we can tel lyou what to do.

 

Mylenium

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New Here ,
Nov 29, 2022 Nov 29, 2022

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Sorry didn't mean to sound smartass-y. I don't have enough space on new computer. I'm going to try to use on an older computer. It may me slower, but I 'll have the space use it. Thanks for everyones suggestions.

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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Sounds like you need to get an upgrade, what system are you running?

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New Here ,
Nov 29, 2022 Nov 29, 2022

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I don't think it can be upgraded. I'm going to try to use on an old computer. Thanks

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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Hello, sorry for your problem, I think this article will help you with uninstalling your adobe reader 
https://helpx.adobe.com/download-install/kb/uninstall-reinstall-acrobat.html#:~:text=In%20the%20Cont....

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New Here ,
Nov 29, 2022 Nov 29, 2022

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Thanks for the info. I'm going to use it on an older computer. i think it a work.

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Adobe Employee ,
Nov 04, 2022 Nov 04, 2022

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Hello @reneet31623790,

 

Sorry to hear about this experience. I hope the suggestions shared by sishamIAGD and Mariam helped resolve the problem. If not, kindly try using the Creative Cloud Cleaner tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) to remove the apps and then try reinstalling to check if it helps.

 

If the issue persists, kindly share some more information, as asked by Mylenium, like the exact version of the OS and the space available on the hard drive so we can investigate this further.

 

Looking forward to your response.

 

Thanks,

Anubhav

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New Here ,
Nov 29, 2022 Nov 29, 2022

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I've tried using the cleaner. It works. Removes everything. When i try to install it install acrobet reader.

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LEGEND ,
Nov 04, 2022 Nov 04, 2022

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Please tell us exactly how much space you have, or let us know if you need help finding out.

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New Here ,
Nov 29, 2022 Nov 29, 2022

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I don't think I have enough space. I'm going to use on an old computer. That might work. Thanks.

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Community Expert ,
Nov 04, 2022 Nov 04, 2022

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Simple - upgrade your hardware to allow more space for installs.

Even if you squeak enough to install, it won't be enough free space to run the software.

https://helpx.adobe.com/illustrator/system-requirements.html

 

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New Here ,
Nov 29, 2022 Nov 29, 2022

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I've given up. I'm installing on an old computer. I'll see if I can use it. 

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