Can't cancel the illustrator trial...

[Lukasz22434476uwhl]

I've set up ilustrator for trial, now adobe account shows that I have it in my plan, I didn't pay for it and it wants to charge me 36,89 € even though I'm not using it after the trial period. 

Can't change the play because it says that there was no payment first. Please help me or tell me where to write an email to for help.

regards

Lukasz

[Jacob Bugge]

Lukassz,

I am afraid you will have to ask Adobe, through a chat,
https://helpx.adobe.com/support.html

or through Adobe phone Support, see the different workday hours depending on country),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

You can also ask in this forum, Account, Payment, & Plan:

https://community.adobe.com/t5/account-payment-plan/ct-p/ct-account-payment-and-plan

[Lukasz22434476uwhl]

But I can't find that chat 😞

[Lukasz22434476uwhl]

and no phone number here in Poland

[Jacob Bugge]

Lukasz,

I hope you can use this search, in English/Polish, especially the second entry.

https://helpx.adobe.com/pl/search-results.html?q=cancel+subscription&scope=[%22helpx%22]&subscope=[]...

https://helpx.adobe.com/pl/search-results.html?q=cancel+subscription&scope=[%22helpx%22]&subscope=[]...