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Can't change keyboard shortcuts in Illustrator

New Here ,
Oct 14, 2022 Oct 14, 2022

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When I try to assign a keyboard shortcut by typing into the proper spot, nothing happens.  If this is a bug, I can't find it on the community boards. I am using version 26.4.1

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Bug , Performance , Tools

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Community Expert ,
Oct 15, 2022 Oct 15, 2022

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Make sure when select an item to assign a shortcut, that the item is not only selected (where the line is bluish-gray), but the place where you type is selected. The field will turn a darker gray and show a blue highlight around the box.

 

If it is selected but not accepting changes, then you might try the recommendations addressing preferences from a similar post from the Animate Community:

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