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1

Can't click out of Illustrator or Photoshop

Community Beginner ,
Oct 03, 2023 Oct 03, 2023

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Ever since I updated my macOS and Adobe programs, I can't click outside the Adobe application windows to quickly jump to another app (including between Adobe apps, but also to any other apps like Finder, Safari, Mail, etc.) So just as one example, while in Illustrator, I can't click in the highlighted red sections below to quickly jump to the app behind it (in this case, my desktop):Screenshot.pngThis is absolutely infuriating. And yes, I know I can command+tab between apps, but most of the time that's not my workflow, and it's never been an issue until now.

 

I'm on a 2018 MacBook Pro with everything up-to-date. (macOS Sonoma 14.0, Illustrator 27.9, Photoshop 25.0)

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Bug , Performance

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Adobe
Community Expert ,
Oct 04, 2023 Oct 04, 2023

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Adobe apps are not ready yet for Sonoma. Before updating your system, always wait for all apps, plugins, drivers to be officially ready.

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Community Beginner ,
Oct 05, 2023 Oct 05, 2023

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Thanks, good to know!

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Community Beginner ,
Oct 05, 2023 Oct 05, 2023

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Hi “WWJBD”, I have the same problem, in fact I also have others and it seems that they all have to do with the palettes and the management of the personal work area. At the moment I have found a little trick that, at least for me, works: I "unhooked" the instrument palettes, which were previously "attached" magnetically.

The areas you highlighted are right under the tool palettes, and the pointer when you direct it into those empty spaces behaves as if there was still a palette (note that it changes the shape of the pointer).

 

In addition to not being able to select the desktop background (and therefore returning to the finder) there is also another unpleasant effect: in the portions of the screen under the palettes it is not possible to activate the hand tool with the classic space bar to move from one area of the work area to another.

 

I hope you understand what I mean from the desktop recording

 

 

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Community Beginner ,
Oct 05, 2023 Oct 05, 2023

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Thanks, I totally understand! Yea it's really aggravating. But you're right, it's almost as if the program thinks the palettes are longer than they actually are, so the space beneath them doesn't function properly. Very strange, I hope they can address this quickly.

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Community Beginner ,
Oct 11, 2023 Oct 11, 2023

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Wow, ever since I read your reply I've noticed that you're absolutely right... NOTHING works in those areas. Any tool you're currently using in any Adobe document immediately stops working when you move your cursor into any of the areas beneath a palette. This continues to be extremely frustrating, and I hope they can remedy the issue soon.

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