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Can't invite to Illustrator library

Explorer ,
Oct 03, 2022 Oct 03, 2022

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When I click on the invite to library tab to add an email nothing happens. Is there a bug?

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Bug , Sync and storage , Tools

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Community Expert ,
Oct 03, 2022 Oct 03, 2022

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I see the same behaviour but it is not Limited to Illustrator, also in Photoshop.

Maybe you could ask it here: https://community.adobe.com/t5/creative-cloud-services/ct-p/ct-cc-services?page=1&sort=latest_replie...

 

 

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Community Expert ,
Oct 03, 2022 Oct 03, 2022

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Hi. It seems to be a bug. Please try logging out and logging in again in the Creative Cloud desktop app. If that doesn't work try installing a previous Illustrator version and check: https://helpx.adobe.com/download-install/using/install-previous-version.html

 

 

Marlon Ceballos.

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Community Expert ,
Oct 03, 2022 Oct 03, 2022

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Logging out of the CC app and restarting fixed it for me.

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Community Expert ,
Oct 03, 2022 Oct 03, 2022

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sorry my reply was same as Marlon's, as the forum did not show his reply when I wrote earlier , and can not delete only edit.

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Adobe Employee ,
Oct 03, 2022 Oct 03, 2022

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Hello @RunForestRun,

 

Sorry to hear about this experience. I hope the suggestions shared by Ton and Marliton helped resolve the problem. If not, kindly try the following steps and check if it helps:

 

 

Looking forward to your response.

 

Thanks,

Anubhav

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