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can't make shortcut to crop comand

New Here ,
Dec 11, 2021 Dec 11, 2021

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I my setting when I try to put a shortcut in for the crop command it doesn't take or doesn't work when it does accecpt it.

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Adobe
Community Expert ,
Dec 11, 2021 Dec 11, 2021

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Which Illustrator version do you use?

Works for me in 26.0.1, but of course I need to set the crop area manually. 

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New Here ,
Dec 11, 2021 Dec 11, 2021

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25.4.1 (64-bit) The crop works but no shortcut does.

 

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Community Expert ,
Dec 11, 2021 Dec 11, 2021

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I tried Cmd Alt 1 on Mac which should be Ctrl Alt 1 in windows and that works in AI 2021

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Adobe Employee ,
Dec 31, 2021 Dec 31, 2021

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Hi @jamestaylor537,

 

Sorry to hear about the trouble you are facing. As @Ton Frederiks said, it works in 2021 & 2022. I can confirm that. I would suggest you try resetting Illustrator Preferences (https://helpx.adobe.com/illustrator/using/setting-preferences.html) and try resetting the customer crop command. Also, could you please tell us which keys you are using to set up the crop shortcut?
Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

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