Can´t open Adobe Illustrator temporary recovery file, extension .aid

[mar_1326]

Hi,

My mac won´t recognize the extension .aid to be open with the Adobe Illustrator app. 

The program crashed without making a recovery file, I opened the program and it didn´t offer me the recovery, even though the AutoSave is activated. I tried manually getting the file from <user name>/Library/Preferences/Adobe Illustrator 28 Settings/es_ES/DataRecovery named AIDBTempXXXXXX.aid but Illustrator won´t open this file. Tried changing the extension manually on the file, still nothing. 

I would really appreciate your help. Thanks!

[Anubhav M]

Hello @mar_1326,

Would you mind providing some details about the circumstances under which these files were saved or edited and the location of the files where they were stored?

Also, kindly share a link to a sample AID file after uploading it to Dropbox/Google Drive/etc. so we can check it on our end. Although we cannot guarantee a successful recovery, we will try our best to do so.

Looking forward to hearing from you.

Anubhav

[mar_1326]

Hi Anubhav, 

Thanks for replying!  It was a saved file, I was implementing new work and the program started to take too long to think, I couln´t save the file so I left it open for a few days. I came back yesterday and it seemed it had crashed (i have a lot of images so it is understandable) so I quit Illustrator to restart it. Then I realised it hadn´t saved the changes, nor made a recovery file. All I have is a .aid file on this location user/Library/Preferences/Adobe Illustrator 28 Settings/es_ES/DataRecovery  Which´s extension is not allowed to attach here. Maybe I can send it to you by email?

I would really appreciate any help you can provide. Thanks again.

Best,

Mar

[Monika Gause]

Autosave only works for Cloud documents.

Recovery mode is not Autosave. 

If you want to have your files saved, then save your files. Do not rely on any app to do it automatically reliably. That will not work.

Save your files early

Save often

Save different versions of your file

on different harddisks

Turn on TIme Machine if you have a Mac

Then and only then Recovery can be the icing on the cake. But never more than that.

[mar_1326]

Hi Anubhav,

Thanks for replying! It was a saved file, I was implementing new work and
the program started to take too long to think, I couln´t save the file so I
left it open for a few days. I came back yesterday and it seemed it had
crashed (i have a lot of images so it is understandable) so I quit
Illustrator to restart it. Then I realised it hadn´t saved the changes, nor
made a recovery file. All I have is the following attached files on this
location /Library/Preferences/Adobe Illustrator 28
Settings/es_ES/DataRecovery

I would really appreciate any help you can provide. Thanks again.

Best,

Mar Navarro
[personal info removed by moderator]

[Anubhav M]

Hello @mar_1326,

It seems the file was not uploaded correctly. Could you try resharing a link to the file after uploading it to a file-sharing service, so I can check it on my end?

Anubhav

[mar_1326]

Hi @Anubhav M 

Here you go https://drive.google.com/file/d/1nemcrbWKH2De0OY9lpwNz1i2SGpaHqJe/view?usp=sharing 

If you need the .ai file please let me know. 

Thanks!

[Anubhav M]

Hello @mar_1326,

It seems the link is not public, and I am unable to access it. Would you mind resharing it so I can try and check it on my end?

Looking forward to hearing from you.
Anubhav

[mar_1326]

I am sorry for the inconvenience. It´s my first time in a public chat charing file info. Please try again, I just made it available for anyone who accesses the link. 

Thanks for your pacience.

Best!

Mar

[Anubhav M]

Hello @mar_1326,

Thank you for sharing the file with us. Despite attempting to recover from the file, regrettably, there was nothing left to salvage. We understand this may not be the ideal outcome, and we apologize for any inconvenience caused.

Could you confirm if the file was saved on a network, removable drive, or a cloud-synced folder like Google Drive or Dropbox? Storing files in such locations can sometimes lead to corruption issues. To prevent this from happening in the future, we recommend saving your work locally first and then manually copying it to your desired backup location.

To avoid similar situations in the future, we advise saving multiple copies of your active work locally or saving them as cloud documents.

Please don't hesitate to reach out if you have any further questions or need assistance. We're here to help.

Anubhav