• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Can't open the illustration. The file is locked or in use. ID:-54

New Here ,
Nov 18, 2023 Nov 18, 2023

Copy link to clipboard

Copied

Please help me with this error in illustrator.

Can't open the illustration. The file is locked or in use. ID:-54

 

All files on the desktop (except those that were edited two days ago) will not open due to the above error.
The file I edited a week ago won't open either. pdf and png file saved as the ai file was not opened too.
I don't use cloud storage and drop boxes, and they're all files on the desktop. I couldn't solve it even when I referred to other solution in the community. 
Please help me recover these files..

TOPICS
Bug

Views

106

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Nov 18, 2023 Nov 18, 2023

Copy link to clipboard

Copied

Which system are you using? What is the version?

_______
Senior graphic designer | United Nations Population Fund

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 19, 2023 Nov 19, 2023

Copy link to clipboard

Copied

LATEST

This error occurred while using the illustrator version 2023, so I also installed a new version of 2-24 and tried it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines