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Can't run, suggests plugin problem

WYFANG
Community Beginner ,
Dec 11, 2023 Dec 11, 2023

I've tried a thorough cleanup and reinstall using the AdobeCreativeCloudCleanerTool, but it still does the same thing:

WiFi- 2023-12-12 at 15.00.35@2x.png

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How-to , Performance
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correct answers 1 Correct answer

WYFANG
Community Beginner , Dec 12, 2023 Dec 12, 2023

I don't think it's the installation, I updated to 28.1 fine. I think it is 28.0 that has the problem.

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Monika Gause Community Expert
Community Expert ,
Dec 12, 2023 Dec 12, 2023

THat points to problems with the installation. 

Please check out: https://helpx.adobe.com/support/support-new/resolve-di-issues.html 

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WYFANG
Community Beginner ,
Dec 12, 2023 Dec 12, 2023
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In Response To Monika Gause

I don't think it's the installation, I updated to 28.1 fine. I think it is 28.0 that has the problem.

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