Hi There,
I've been working on a file for a cople of days that's on my desktop. Today I opened the file, made some edits and hit CMD + S and saw this error...
Things I've tried...
- Copying the art into a new document and saving
- Saving the new document to different disks (all local, no servers)
- Creating a blank document with nothing in it and saving
Bascially, I can't save anything - has anyone else seen this?
Cheers
Ben
7 Correct answers
I think I know why this is happening. I have 2 Adobe accounts - one that has full access and one that only has free access. A mistake I made a while back was setting up an adobe stock account using my free account instead of my paid account, so to buy stock images, I have to log out of the account that my Illustrator, Photoshop, etc programs are connected to, log into my free one, get the images I want, save, and log out.
When this same issue happened to me, I was logged into the free account th
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Howdy!
I was having this problem too, but may have found a FIX!, though I don't know how or why it works. I change the document colour mode (RGB/CYMK) from whichever I am using then undo (so my file doesnt look whack) then save again and it works. Would love if someone who is having this problem could attempt this and verify.
Best,
e
Hi @Anshul_Saini and @Monika Gause It was none of the suggestions in this thread! I even completely uninstalled Illustrator and started again, same thing. Further research led me to a random comment on another forum mentioning Controlled Access Folders. I found them here: settings > updates & security > windows security > virus and threat protection > Ransomware protection > Manage ransomware protection > Controlled Access Folders with a little on/off button! The button was on... switched it of
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Hello - I was having the same issue. Could not save and got the error, "file not found." My fix was that I saved the file as a PDF first. Then saved as an AI file and it did not error.
Good luck!
I turned off the VPN of my pc security software then it worked.
For me, its because windows controlled folder access blocking the access to required folder path. To cope with it, you need to allow the app access.
Go to windows security > Virus & Threat protection > Ransomware protection > and under controlled folder access, click Allow an app through Controlled folder access
Then add illustrator and adobe services to allowed app list
I had the same issue and instead of double clicking the document, I dragged it down to the Illustrator icon in my Dock and it opened up just fine. I hope I don't have that issue again though.
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