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Can't save the illustration. You do not have enough access privileges. ID: -5000

Community Beginner ,
Apr 13, 2022 Apr 13, 2022

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Getting this error message in Illustrator now after CC updates and Mac OS Update.

 

Adobe AI Version. 26.2.1

Mac OS Monterey 12.3.1

 

Saving files to a 6TB Seagate External Drive. This has been working for a year with no issues.

 

Just doing a general "Save" after making some revisions to the file.

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Bug , Performance , Sync and storage

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correct answers 1 Correct answer

Community Expert , Apr 13, 2022 Apr 13, 2022

Go to your Mac System Preferences/Security and Privacy and grant Illustrator Full Disk Access.

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Community Expert ,
Apr 13, 2022 Apr 13, 2022

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Go to your Mac System Preferences/Security and Privacy and grant Illustrator Full Disk Access.

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New Here ,
Apr 14, 2022 Apr 14, 2022

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thank you so so so much Kevin! this worked perfectly for me

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New Here ,
Apr 18, 2022 Apr 18, 2022

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This worked for me, too; thanks so much!

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Community Expert ,
Sep 20, 2023 Sep 20, 2023

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@TinaG926 what Mac OS version are you on?

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New Here ,
Apr 29, 2022 Apr 29, 2022

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Worked for me Kevin, thankyou! 

 

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New Here ,
Jun 29, 2022 Jun 29, 2022

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Thank you so much! This just recently started and was so frustrating.

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New Here ,
Sep 25, 2022 Sep 25, 2022

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I have tried this solution and many other suggestions with the read and write permissions and I am still getting this error code. Any other potential fixes?

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Community Expert ,
Sep 25, 2022 Sep 25, 2022

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Exactly what did you already try?

Which version and system is it?

Exactly where are you trying to save the file?

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New Here ,
Nov 30, 2022 Nov 30, 2022

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I did that and still no luck

 

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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quote

I did that and still no luck

 


By @Emma25178545g5a8

 

Please tell us your hard + software specifications.

Please tell us where you want to save the file

What did you already do?

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Adobe Employee ,
Dec 06, 2022 Dec 06, 2022

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Hi @Emma25178545g5a8,

 

Thanks for reaching out and trying the steps. Would you mind providing read & write permission to the folder where you are saving the file? The steps are on this YouTube video: (https://www.youtube.com/watch?v=NTHIAxnhLXM).

Also, if you are trying to save on an external drive or a network server/ shared folder or online drives (Dropbox, Google Drive, OneDrive) directly, then I would suggest saving the file locally on a Documents or Desktop folder and then moving it manually there.

 

If this doesn't help, would you mind sharing a few details, as asked by Monika, such as OS & Mac specifications and the location where you are trying to save?

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks,
Anshul Saini

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Community Beginner ,
Sep 20, 2023 Sep 20, 2023

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Is this the same thing as privacy and security? 

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Community Expert ,
Sep 20, 2023 Sep 20, 2023

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Did you watch the video?

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Community Beginner ,
Sep 20, 2023 Sep 20, 2023

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YES

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Community Beginner ,
Sep 20, 2023 Sep 20, 2023

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My PC looks entirely different than what is shown in the video. I dont see system preferences. It only has system settings and then I can go into privacy and security. But everything Ive tried so far has not helped. Checked off the read and write permissions, etc. What can I do?

 

 

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Community Expert ,
Sep 20, 2023 Sep 20, 2023

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Is your PC managed by IT department?

Then maybe you have to ask them to set it up for you.

 

Apart from that: please post a screenshot.

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Community Beginner ,
Sep 20, 2023 Sep 20, 2023

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LATEST

FINALLY! PRAISE GOD! 

I just got it fixed. Going back over the video.... finding the different settings.... I was able to do it.

My PC looks so different from the one in the video though and I think thats what made it complicated for me.

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New Here ,
Dec 23, 2022 Dec 23, 2022

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Thank you excellent advice that WORKED!

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