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Can't see thumbnail previews of illustrator files

Community Beginner ,
Nov 06, 2023 Nov 06, 2023

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I am on a Mac.   OS-Sonoma.      I  just downloaded a bunch of ai. adobe stock files.   They all just have the ai logo and no thumbnail preview.   What can i do about this.   They are in my downloads folder and I need to see the previews.   Thanks.  

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Adobe
Community Expert ,
Nov 06, 2023 Nov 06, 2023

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What file format are they?

If EPS you are out of luck, because Sonoma doesn't support it anymore. You could hack earlier systems to show previews of EPS, but not Sonoma.

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Community Beginner ,
Nov 06, 2023 Nov 06, 2023

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They are ai. files

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Adobe Employee ,
Jan 13, 2024 Jan 13, 2024

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Hello @Anita1313,

Thanks for reaching out. I hope the suggestions shared by Monika and Mike helped resolve the problem. If not, kindly try using Adobe Bridge (https://adobe.ly/3HiDVIc) to manage and view your creative cloud assets and share your observations.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Expert ,
Nov 06, 2023 Nov 06, 2023

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Save as .ai and turn on PDF compatible. That wlil make the file larger as it embeds a second copy of the file in PDF, but the Mac OS can use the PDF half to preview, but not the AI half.

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