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Can't use 'arrow keys' in custom keyboard shortcuts

New Here ,
Jun 22, 2020 Jun 22, 2020

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I'm trying to change my keyboard shortcuts in illustrator to match another design tool.

Essentially using 'Cmd+Opt+Arrow Up' as a keyboard shortcut for 'Move Forward'.

When I try to do that, I get the error 'The key pressed cannot be used as a shortcut'.

 

I'm assuming this is the arrow keys? Is there a way to enable them? Just curious why they would be omitted from creating shortcuts?

 

cameronw61134182_0-1592834996508.png

 

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Feature request , Tools

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Adobe
Community Expert ,
Jun 22, 2020 Jun 22, 2020

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Some keys are just not allowed.

You could try if you can use third party shortcut tool to implement it that way. But those might interfere in undesirable ways in other areas.

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Community Expert ,
Jun 22, 2020 Jun 22, 2020

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In Illustrator, it is kind of a bad tradition that many possible keyboard combinations are not allowed for some unknown reasons.

 

For example, I think it is still not possible to assign something like "Alt/Option + "another key" to a specific command. You are then forced to add the Cmd/Ctr key to get the shortcut.

 

In my eyes it is a weakness.

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Explorer ,
Nov 08, 2023 Nov 08, 2023

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Total weakness. Wish they would have a mushroom retreat with the InDesign team (which does allow arrow keys in shortcuts) and open their minds to helping their users.

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Adobe Employee ,
Dec 15, 2023 Dec 15, 2023

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Hello @_aaron_,

Thanks for reaching out. I understand that this feature is important to you, and I apologize for its unavailability at this time. Would you mind creating a UserVoice for this feature request (https://adobe.ly/3uZdSTj) and adding your comments there? Doing this will help us prioritize this request, and you will be notified of any updates.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Thanks,
Anubhav

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