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can you help me with this problem which i am facing in adobe illustrator when clicking shift +F

New Here ,
Dec 05, 2024 Dec 05, 2024

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Bug , Feature request , How-to

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Adobe Employee ,
Dec 05, 2024 Dec 05, 2024

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Hello @Serene_workmanship5E09,

I'm sorry to hear about the trouble you're having with Illustrator. Would you mind confirming the version of the OS/Illustrator installed so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

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New Here ,
Dec 05, 2024 Dec 05, 2024

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It's the latest 2025 version 29.1(64-bit)

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New Here ,
Dec 05, 2024 Dec 05, 2024

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It's the latest 2025 version 29.1(64-bit)

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Adobe Employee ,
Dec 13, 2024 Dec 13, 2024

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Thank you for confirming the version! We are here to help.

 

It sounds like the issue you’re facing is related to Presentation Mode, which is triggered by pressing Shift + F in Illustrator.

 

Could you please let us know:

• Does this glitch happen when you’re entering or exiting Presentation Mode, or both?

• If you press Cmd + E (to toggle between GPU and CPU preview), does it change anything?

 

It would also be helpful if you could share a bit more about your system setup, like your OS version, CPU, RAM, and GPU specifications. Please also share a screen recording demonstrating the issue.
This can help us better pinpoint the issue and provide a tailored solution.

 

Thank you for your patience, and we’ll do our best to resolve this!

 

Best,

Anshul Saini

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