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Cannot precisely select text after 27.3.1 update

Explorer ,
Mar 03, 2023 Mar 03, 2023

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After updating to 27.3.1, selecting text with the text tool is wonky and very imprecise. It wants to select the text all around besides what I am selecting. I can eventually select just the words I want, but it takes awhile and is infuriating. I'm using a late 2015 iMac with MacOS Monterrey 12.6.3.

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Adobe Employee ,
Mar 03, 2023 Mar 03, 2023

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Hello @brianb47562899,

 

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying to reset Illustrator's preferences as described in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html).

Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may save a backup of these settings from the location mentioned in the article.


If the issue persists, kindly share a sample file and a screen recording so we can investigate this further. 
We appreciate your time and effort in helping us resolve this issue.

 

Looking forward to your response.

 

Thanks,

Anubhav

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Explorer ,
Mar 08, 2023 Mar 08, 2023

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Hi,

I have reset my Illustrator preferences several times and tried to get
things to work, but I hav been unsuccessful. Since updating to the
latest Illustrator version, I have been unable to accurately and
consistently select text with the text tool. It selects text I don't
want selected and often doesn't select what I am trying to select. Very
frustrating. I am including a link to a file and a screen recording as
requested. I am using the latest Mac OS 12.6.3. I have a late 2015 27
inch iMac. Thank you!


https://shared-assets.adobe.com/link/05d5e044-815c-4cd3-698e-7cc972299953

--
Brian Baker
Bible Study Guide For All Ages
biblestudyguide.com
engagecurriculum.com

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Explorer ,
Mar 10, 2023 Mar 10, 2023

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Hi,

I have reset my Illustrator preferences several times and tried to get
things to work, but I hav been unsuccessful. Since updating to the
latest Illustrator version, I have been unable to accurately and
consistently select text with the text tool. It selects text I don't
want selected and often doesn't select what I am trying to select. Very
frustrating. I am including a link to a file and a screen recording as
requested. I am using the latest Mac OS 12.6.3. I have a late 2015 27
inch iMac. Thank you!


https://shared-assets.adobe.com/link/05d5e044-815c-4cd3-698e-7cc972299953

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Explorer ,
Mar 13, 2023 Mar 13, 2023

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I still haven't found a solution, though the problem seems to be limited to the main pages I work on, which are text heavy pages, made from a common template, that have a number of paragraph styles and character styles. I'm wondering if the update may have caused some conflicts with my Styles. I am unsure at this point.

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Explorer ,
Mar 13, 2023 Mar 13, 2023

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It doesn't appear to be a Styles problem, but a text thread issue. My pages have columns of text threaded together. Whenever I am highlighting text within a text box with the text cursor and the cursor hovers over the space between the lines of text, the highlighted portion jumps to another place in the thread

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Adobe Employee ,
Mar 14, 2023 Mar 14, 2023

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Hello @brianb47562899,

 

Thanks for sharing the file and the screen recording. Kindly allow me some time while I check this with the team.

 

Regards

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Community Expert ,
Mar 08, 2023 Mar 08, 2023

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I have a similar system as you, also at 12.6.3 but can't reproduce this behaviour.

Are you talking about text inside a text frame, or individual type objects?

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Explorer ,
Mar 08, 2023 Mar 08, 2023

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Text inside of a text frame.

--
Brian Baker
Bible Study Guide For All Ages
biblestudyguide.com
engagecurriculum.com

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Explorer ,
Mar 23, 2023 Mar 23, 2023

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I, too, am having the same problem since the 27.3.1 update.  Windows 10

 

Trying to grab the scripture paragraph.  

This is incredibly frustrating.  Takes an hour to accompish this job, which is normally 10-15 minutes.

 

 

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