Cannot Save Any File in Illustrator 2022

Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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Hello community!

 

I know that this issue seems to have been posted a number of times, but I'm wondering if I am somehow doing something different. 

 

I am running Adobe Illustrator on Monterey 12.2. It has been working fine until a couple of days ago when I was getting a message box saying that it cannot save my .ai files. I am occassionally able to save it as a PDF, but if I try to then save that as an AI I get the same error message. 

 

For a bit I was able to workaround this by not saving my files to a specific folder I created (for instance if that file originated in the download folder, I would save an edited version in the same download folder and that would work?) However, now it's not letting me save at all. It's not a matter of saving copies because I can't even save a file that was fine, say, a week ago.

 

I've tried a couple of the work arounds here, but no dice. I really need this program to work as I have clients who are on super tight deadlines and in diffefent time zones. A day trying to fix this issue can lead to weeks in delay. 

 

Any help would be appreciated!

 

 

 

 

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correct answers 1 Correct answer

Adobe Community Professional , Apr 01, 2022 Apr 01, 2022
Did you try to turn OFF Preferences > File Handling > Save in Background?

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Advisor ,
Apr 01, 2022 Apr 01, 2022

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Try making a new profile on your Mac.

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Adobe Community Professional ,
Apr 01, 2022 Apr 01, 2022

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Did you try to turn OFF Preferences > File Handling > Save in Background?

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Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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Just tried that, and it seems like it works. Does this setting reset every time I relaunch the program? 

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Adobe Community Professional ,
Apr 01, 2022 Apr 01, 2022

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It should stick. Good to hear that worked. Adobe engineering is aware of the problem and working on it.

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Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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Sounds great. Thank you for the help!

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New Here ,
Apr 13, 2022 Apr 13, 2022

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Running 12.3 Monterey - tried the suggestion above - still not working. M1 laptop. From the threads it looks like this has been happening since late last year - Adobe what's going on? 

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Adobe Community Professional ,
Apr 13, 2022 Apr 13, 2022

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Update your system to 12.3.1 and Illustrator to 26.2.1 and it should be solved.

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