Cannot save any file on my Computer

Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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OS Monterey, Illustrator 26.2

 

PS works, but in Illustrator I can’t save on my computer (only in the cloud, but I need to use the local drive).

– The SAVE-button is grey. 

– The sidebar does not react when clicking.

– Path can’t be chosen.

 

LittleSnitch deactivated.

In preferences “background saving” is deactivated.

Prefs made new with alt-cmd-shift and start.

 

I have any idea left. Can you help me, please? thanks!

 

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Import and export

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correct answers 3 Correct answers

Adobe Community Professional , Apr 04, 2022 Apr 04, 2022
Does the save button change if you resize the window?

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Community Beginner , Apr 04, 2022 Apr 04, 2022
Yes, I’m updating to 12.3.1 at the moment … Thank you!Resizing the save-window helped for now. 

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Adobe Community Professional , Apr 04, 2022 Apr 04, 2022

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Adobe Community Professional ,
Apr 04, 2022 Apr 04, 2022

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Does the save button change if you resize the window?

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Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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Yes, it’s blinking an d after a while I can use it. 

Oh man … thank you!

Now I have seen a new 12.3.1 available from Apple. I hop that will fix it permanently.

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Adobe Community Professional ,
Apr 04, 2022 Apr 04, 2022

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Can you update Monterey?

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Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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Yes, I’m updating to 12.3.1 at the moment … Thank you!

Resizing the save-window helped for now. 

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Adobe Community Professional ,
Apr 04, 2022 Apr 04, 2022

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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Hi @angela2005,

 

We are sorry for the trouble. As @Ton Frederiks suggested, does the macOS update v12.3.1 resolve the issue? We worked with Apple and addressed this issue with the latest macOS update released last week.

 

Please let us know if the issue still persists.

 

Regards,

Anshul Saini

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