Cannot transform by draging handles

[AnnickMO]

Hi, I've been looking for a solution all morning...

I cannot drag handles to reshape forms, at least with some objects I can and others I don't. E.g. I make a rectangular shape en just want to drag 1 corner to change the height or width. I can only move the object. It's not that I don't have handles (used Ctrl Shift B), I just can't drag them... When I use "e" to go to the transformation tool I can see the special transform signs, one moment I can transform but only from the top corners and on another object I can't do anything. When I have a group of objects I have no problems transforming them so up till now it only happens with simple rectangles.

I've already updated Illustrator to the latest version but without any success... Anybody ideas? I'm quite desperate for the moment... Thank you in advance

[Ton Frederiks · Accepted solution]

Did you restart your computer?

Try if switching to CPU Preview (Ctrl E) makes a difference.

If that fails, it may be time to reset your preferences:

https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/setting-preferences.ug.html

[AnnickMO]

Hi, thanks for your reply, I did restart the computer, the CPU didn't make any difference, but it looks like the preference reset did! Thanks you very much, I would never thought of doing that! 

[Ton Frederiks]

Goed om te horen dat het is opgelost.