cant make text into shape

[JORDAN5E11]

please help.

im trying to make the text intoo an outline but everytime i click and try to out line it outlines the text box and no the text and the text does not turn intoo a shape with the edit points around it. can anyone help me fix this

[c.pfaffenbichler]

Please post screenshots with the pertinent Panels visible (that includes the Layers Panel showing the selected object). 

Is the text actually text within Illustrator or a placed graphic? 

[JORDAN5E11]

so basically when i click create outline that is all it does and yes text is from illustrator 

[c.pfaffenbichler]

What happens when you select the Direct Selection Tool (A)? 

[JORDAN5E11]

it just moves the whole text around 

[c.pfaffenbichler]

Please post meaningful screenshots. 

The one you posted obviously shows the blue contour of the text, so apparently the conversion happened … 

[JORDAN5E11]

Basically what im trying to do is the third screen shot you sent but it works if i hover over a letter it shows the edit option 

[Doug A Roberts]

Maybe View > Show Edges?