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Hi all,
I've just recently downloaded Illustrator however I am having an issue where any changes I make in Illustrator, for example moving, resizing, layer visibility, only take effect when I then zoom in or out. I have Photoshop already and that works absolutely fine. Any ideas what could be going on?
Hi. Try disabling/enabling Preferences > Performance > GPU Performance: https://helpx.adobe.com/illustrator/kb/gpu-performance-preview-improvements.html
Hi there,
Sorry to hear about your experience. Would you mind sharing version of the OS & Illustrator? Do you have GPU updated to the latest version?
I see you have tried troubleshooting with no resolution. I'd suggest creating a new user account on your machine(Windows or macOS) and see how the app works there.
Let us know how it goes. Looking forward to your response.
Regards,
Ashutosh
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Hi. Try disabling/enabling Preferences > Performance > GPU Performance: https://helpx.adobe.com/illustrator/kb/gpu-performance-preview-improvements.html
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Hi. Thanks for responding. I have tried this already and it had no effect on this issue. I have tried uninstalling and reinstalling, and deleting/resetting preferences, but they have had no effect either. I am noticing other functionality issues too such as bounding boxes disappearing and reappearing and unable to change fonts.
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Hi there,
Sorry to hear about your experience. Would you mind sharing version of the OS & Illustrator? Do you have GPU updated to the latest version?
I see you have tried troubleshooting with no resolution. I'd suggest creating a new user account on your machine(Windows or macOS) and see how the app works there.
Let us know how it goes. Looking forward to your response.
Regards,
Ashutosh
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Did you ever resolve this issue? I am having the same problem and cannot find a solution.