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Clipping Mask Showing Ghosting

New Here ,
Apr 19, 2023 Apr 19, 2023

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I've been having the same problem with several differant files. When I make a clipping mask, the file preview and PDF show everything outside of the mask as not clipped but slightly transparent. Like a strange ghosting of the part of the group/object that should be masked. This does not show in the actual AI file, however when previewing, viewing a PDF or even printing a PDF, the ghosting shows. 

This has been happening on the last three logos I have created and I can't seem to find any solution despite hours of searching for a solution. 

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Print and publish , Tools

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Adobe
Community Expert ,
Apr 19, 2023 Apr 19, 2023

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Can you share that charis example file or the part that shows the problem?

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New Here ,
Apr 19, 2023 Apr 19, 2023

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It's in the screenshot I uploaded.

You can see the bottom of the spoon and whisk that is masked, showing behind Charis.

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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Yes, I saw it in the screenshot, but I want to check the Illustrator file to find a solution/workaround.

You can use CC file sharing, Dropbox, Google, WeTransfer or similar to share the file.

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New Here ,
Apr 20, 2023 Apr 20, 2023

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Here is an AI and PDF file. The AI file shows no issues but if you preview the PDF from your finder window or more importantly send the PDF via email, the ghosting shows.  When the PDF is received, the ghosting is visible on their end and shows in a printout. 

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New Here ,
Apr 20, 2023 Apr 20, 2023

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Community Expert ,
Apr 20, 2023 Apr 20, 2023

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Thanks, 

I simplified the amount of clipping paths/groups (used only one) and that seems to work better wit Apple Preview.

 

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New Here ,
Apr 20, 2023 Apr 20, 2023

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Such a simple solution! I did the same thing and it still showed the ghosting unfortunately. The solution that worked however is when I simplified groups like you did and then saved the PDF differently. I was saving as Press Quality. When I save as Illustrator Default, the ghosting was gone.  Thank you for your help! 

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Community Expert ,
Apr 20, 2023 Apr 20, 2023

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Good to hear that helped.

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Mentor ,
Apr 20, 2023 Apr 20, 2023

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What are you viewing the pdf in?

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New Here ,
Apr 20, 2023 Apr 20, 2023

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A varieyy of applications. When I view it an Acrobat, there is no ghosting. When I simply preview it from my finder windoe I can see it. The problem is that when I send the PDF (or it's even showing in an EPS) the client is seeing the ghosting from their end when they print or view. This has happened with 4 complently differant designs. 

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Mentor ,
Apr 21, 2023 Apr 21, 2023

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"When I view it an Acrobat, there is no ghosting"

Because acrobat knows how to render a pdf correctly, anything else you are using is just "doing it's best", often inaccurately.

Tell your client to use Arobat.

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