CMMI10 can't be found on Windows 10 adobe illustrator(AI) 2023

[董32820687if11]

I have install the cmmi10 on my system. And actually, I can use cmmi10 in AI (see fig1). However, when i open a file containing CMMI10, AI fail to recognize the CMMI10 font.

[Anubhav M]

Hello @董32820687if11,

Thanks for reaching out. Would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://adobe.ly/45shs59), and a screen recording of the problem (https://adobe.ly/3LUM9sI), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav

[董32820687if11]

[董32820687if11]

https://www.youtube.com/watch?v=9ys_I2nS1oo