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Color won't show on Illustrator version 26.1

Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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When I open a document or create a new document in my updated version of illustrator, I can see the shape outlines when an object is selected but no color. The color also isn't working even when I try to toggle between reverse fill and outline. The color appears to be the correct selection in the color panel, but I am not seeing it on the artboard. When I go to open the document, it appears normal in the preview, and it saves correctly as in any format. But, it will never open where I can view the colors. Screen Shot 2022-03-21 at 9.05.59 AM.pngScreen Shot 2022-03-21 at 9.06.12 AM.pngScreen Shot 2022-03-21 at 9.10.20 AM.pngScreen Shot 2022-03-21 at 9.06.36 AM.pngI have inserted screenshots for reference. 

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correct answers 1 Correct answer

Community Beginner , Mar 22, 2022 Mar 22, 2022

I tried that as well. Nothing worked.

 

I updated my IOS last night, and so far that seems to have fixed the problem. Thanks for your help! 

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Adobe
Community Expert ,
Mar 21, 2022 Mar 21, 2022

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Did you try to restart your machine/Illustrator?

If that does not help try resetting the Preferences:

https://helpx.adobe.com/illustrator/using/setting-preferences.html

 

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Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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I have restarted, shut down, etc.. the system and illustrator several times. 

 

I tried to reset the preferences, and that still didn't help... Any other ideas?

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Community Expert ,
Mar 21, 2022 Mar 21, 2022

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Not much other ideas.

Try to turn on Paste Remembers Layer in the Layer panle menu. Copy everything and paste it into a new document.

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Community Beginner ,
Mar 22, 2022 Mar 22, 2022

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I tried that as well. Nothing worked.

 

I updated my IOS last night, and so far that seems to have fixed the problem. Thanks for your help! 

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Community Expert ,
Mar 22, 2022 Mar 22, 2022

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Good to hear you've got it working.

Which version of macOS did you use and are you using now?

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New Here ,
Jun 29, 2023 Jun 29, 2023

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I believe this is linked to the view settings. I had this problem on my iPad and needed to choose the icon in the top left corner (vector rectangle with an eye in the bottom left) to change it from outline view to preview. I presume this is similar on the computer, going to View then selecting preview, instead of outline.

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Community Expert ,
Jun 29, 2023 Jun 29, 2023

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The file in this case is already showing in Preview (it is displayed in the document's title bar).

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