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Colors are appearing dull in Illustrator (27.3.1) on one system and fine on another, WHY?

New Here ,
Mar 11, 2023 Mar 11, 2023

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Hi, I have recently switched to Macbook Air M2. I was using Macbook Air M1 and transferred my file to new laptop. I have downloaded the same version of illustrator in new laptop, but the color are appearing dull and muted in both RGB & CMYK mode, as compared to the previous system. I am attaching an example.

I have looked out for everything, color management, bridge setting etc. all are same in the both system. But I am not able to figure why is this issue happening?

 

Please view comparatively, 1a & 1b ; 2a &2b.

 

Please Help!

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Bug , Draw and design , Tools

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correct answers 1 Correct answer

Adobe Employee , Mar 31, 2023 Mar 31, 2023

Hello @shreyas18971266,

 

We understand that encountering technical issues can be frustrating. Would you mind trying to recalibrate the display for sRGB (https://support.apple.com/guide/mac-help/calibrate-your-display-mchlp1109/mac) on both of your mac computers and then restarting to check if it helps?

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

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Community Expert ,
Mar 12, 2023 Mar 12, 2023

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Hey,

Check that the display settings for the airbooks match go System Settings> Display

 

 

 

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New Here ,
Mar 12, 2023 Mar 12, 2023

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Hey, I have also checked that, those are exactly same. The issue is occuring cos of some other reason

 

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Adobe Employee ,
Mar 31, 2023 Mar 31, 2023

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Hello @shreyas18971266,

 

We understand that encountering technical issues can be frustrating. Would you mind trying to recalibrate the display for sRGB (https://support.apple.com/guide/mac-help/calibrate-your-display-mchlp1109/mac) on both of your mac computers and then restarting to check if it helps?

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

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