Copy link to clipboard
Copied
Everytime I restart Illustrator on my desktop and on my laptop the Control, Tool Bars and all my tools on the right side of the screen are gone. I try to click on one my saved workspaces and nothing happens. Yes, I have tried to press the tab key, but it does nothing. Why is this happening and how can I fix it?
Hi @keithm34805399,
Sorry to hear about your experience. Before resetting the preferences, as suggested by @marliton, you may take a backup of your workspaces. Locations of the workspaces are as follows:
macOS:
Windows 10:
Copy link to clipboard
Copied
Hi. Have you tried resetting the preferences? https://helpx.adobe.com/illustrator/user-guide.html/no/illustrator/using/setting-preferences.ug.html
Copy link to clipboard
Copied
Hi @keithm34805399,
Sorry to hear about your experience. Before resetting the preferences, as suggested by @marliton, you may take a backup of your workspaces. Locations of the workspaces are as follows:
macOS:
Windows 10:
After taking the backup of workspaces, reset the preferences, and copy & paste your backup workspaces to the exact location.
Kindly update the discussion if you still need assistance with it. We'd be happy to help.
Thanks & Regards,
Anshul Saini