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Hi I have recently found that when I copy and paste something even in the same document it changes any PMS colour to CMYK and also ungroups it.
also sometimes if I copy text and paste it changes the font of the text
if I try again it works correctly so seems it is a bug i need to fix, I am on the latest illustrator.
any help?
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Please check if you have any clipboard enhancing utility interfering.
Try to close all other apps to see if any of them causes the problem.
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Is there anything installed in your system that does something to the clipboard. This need not be something you deliberately launch.
It could also be some antivirus utility.
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looks like it doesnt let me upload a video 😞
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Anyone got ANY idea whats going on? it is so frustrating having to check what I have copied is actually what is pasting.
new install still gives the same results
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Maybe you should contact Cuastomer Care. They can login to your system.