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Crach no Illustrator

New Here ,
Oct 14, 2022 Oct 14, 2022

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O programa está constantemente a crachar,  bloquear e a ir a baixo. Já desinstalei e instalei diversas vezes e continua a acontecer.

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Community Expert ,
Oct 14, 2022 Oct 14, 2022

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Without any system information and other technical details we can't really tell you anything. You need to be much more specific.

 

Mylenium 

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Adobe Employee ,
Oct 14, 2022 Oct 14, 2022

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Hello @Inês26600969b5j8,

 

Sorry to hear about this experience. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html) and checking if it helps?

 

Also, kindly share the crash report by following the steps shared in this help article (https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html). While submitting the report, please use the same email id as the community so we can locate it quickly.

 

Looking forward to your response.

 

Thanks,

Anubhav

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