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crashing when I try to trace

Community Beginner ,
Sep 11, 2024 Sep 11, 2024

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I have an image that keeps making Illustrator crash every time I try tracing it. It's less complicated than another one I successfully worked on before the recent update ... but I also confirmed that the problem seems to be with that one image, other files aren't making it crash.  Is it possible that there's just too much detail for my crappy laptop processor to handle? Did the recent update make the program push the processor a little harder? Thinking I might need to upgrade my laptop

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Draw and design , Performance

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correct answers 1 Correct answer

Community Beginner , Sep 12, 2024 Sep 12, 2024
Thank you. I made small modifications in Photoshop and re-saved it and it's
working now! Still no idea why it was doing that, it seems like it was just
something with that specific save data.

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Community Beginner ,
Sep 11, 2024 Sep 11, 2024

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I figured out how to fix whatever was making it crash!

I took the file back into Photoshop. Adjusted the threshold a little bit, and cropped some of the white background away. It wasn't noticeable and the point was to create a new save file.  Then, I opened it back up in Illustrator and it traced without crashing!

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Community Expert ,
Sep 11, 2024 Sep 11, 2024

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Is the image larger (pixel dimensions)?

Is it perhaps another file format?

Does it have spot channels or something special about it?

 

Maybe save it again in Photoshop? Or embed it in Illustrator?

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Community Beginner ,
Sep 12, 2024 Sep 12, 2024

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Thank you. I made small modifications in Photoshop and re-saved it and it's
working now! Still no idea why it was doing that, it seems like it was just
something with that specific save data.

Votes

Translate

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Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines