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Creative Cloud

New Here ,
Jul 02, 2024 Jul 02, 2024

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Hello, the company I work for renewed my Adobe license and I cannot access the creative cloude files of my previous account. How can I get my files back?

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How-to , Scripting , Tools

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Adobe
Community Expert ,
Jul 02, 2024 Jul 02, 2024

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Hi @Temel28324540lse5 I'm sure someone will have an answer for you soon, but first can I just check that you really mean:

"The company I work for created a new Adobe account, and how do I access the files from my inactive account?"

Is that your question?

- Mark

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Community Expert ,
Jul 02, 2024 Jul 02, 2024

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They also set up a new account for you? You sign in differently now?

Is that a Creative Cloud Team license?

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