CS 4 OR HIGHER FOR SALE?

Community Beginner ,
Jun 05, 2022 Jun 05, 2022

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Hello, does anyone have a CS4 or higher to sell with valid serial numbers? I have CS4 but I downgraded my Win 11 to Win 10 and forgot to de-activate it and also didn't register it on adobe.com so I can't use it at all now.

Please let me know.

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Community Beginner , Jun 05, 2022 Jun 05, 2022
Nope. The auto chat bot wouldn't let me go further since it couldn't find a registered product. But I installed CS4 as a trial and then was able to enter the serial number successfully! So thanks for all of your responses.

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Adobe Community Professional ,
Jun 05, 2022 Jun 05, 2022

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Mike,

 

I believe it is worth trying the following:

 

Contact the Adobe support team at https://helpx.adobe.com/contact.html and request to be put in contact with the Adobe Genuine team who may be able to help you.

 

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Community Beginner ,
Jun 05, 2022 Jun 05, 2022

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Thanks. Since I don't have it registered I can't get beyong the auto chat. Any other way to get to the Genuine Team?

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Adobe Community Professional ,
Jun 05, 2022 Jun 05, 2022

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No physical product and not registered. Do you have any way to prove (to Adobe, not us) that you are a legal owner?

David Creamer
Adobe Certified Instructor, Adobe Certified Professional, and Adobe Certified Expert (since 1995)

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Community Beginner ,
Jun 05, 2022 Jun 05, 2022

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I do have the discs and serial number.

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Adobe Community Professional ,
Jun 05, 2022 Jun 05, 2022

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Mike,

 

So you never get to speak to anyone and present your serial number?

 

 

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Community Beginner ,
Jun 05, 2022 Jun 05, 2022

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Nope. The auto chat bot wouldn't let me go further since it couldn't find a registered product. But I installed CS4 as a trial and then was able to enter the serial number successfully! So thanks for all of your responses.

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Adobe Community Professional ,
Jun 05, 2022 Jun 05, 2022

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Thank you very much for sharing, Mike.

 

That was a great relief, and welcome back in business.

 

I believe you are registering it as we speak, or have already; also because you may need help with deactivating the ghost installation.

 

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