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I've been using ILLUSTRATOR for year in several versions of the application I keep having issues with the hide/show guides shortcuts (Ctrl+;)
When this keys are pressed, nothing happens!
I know I can configure another combination fot this shortcut but this time I realy want to find a solution for this.
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You can try and reset the preferences.
Rename the preferences folder, so in case it doesn't help, you can go back.
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Hello @salatielcarvalho,
We understand that encountering technical issues can be frustrating. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly try running Illustrator under Safe Mode (Windows / macOS) and check if it helps.
Looking forward to hearing from you.
Thanks,
Anubhav
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I had the same issue even after reseting the preferences so I ended up doing a new shortcut to hide and show the guides with CTRL + SHIFT + ALT + G... A lot of keyboards for a simple task but at least it works!