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Did Illustrator v 27.5 come without the unit of measurement in centimeter?

New Here ,
May 12, 2023 May 12, 2023

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My illustrator updated recently, and I noticed that the medical unit "centimeter" (cm), disappeared from the formats in files. And this is the measure that we here in Brazil use the most.

filipecoppola_0-1683896786452.png

filipecoppola_1-1683896808314.png

 

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Bug , Draw and design , Performance , Tools

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Adobe
Community Expert ,
May 12, 2023 May 12, 2023

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Centimeters should be in there. Below is an image I captured from the new document dialog box in my AI 27.5 installation. Have you tried resetting Illustrator's Preferences file?

AI-Preset-Units.png


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LEGEND ,
May 12, 2023 May 12, 2023

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It seems you need to scroll down in the list. Cm is below mm.

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Adobe Employee ,
May 12, 2023 May 12, 2023

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Hello @filipemonet,

 

We understand that encountering technical issues can be frustrating. I hope the suggestions Bobby and Test Screen Name shared helped resolve the problem. If not, kindly try using the Creative Cloud Cleaner Tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) to uninstall Illustrator and reinstall using the Creative Cloud Desktop app to check if it helps.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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