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My illustrator updated recently, and I noticed that the medical unit "centimeter" (cm), disappeared from the formats in files. And this is the measure that we here in Brazil use the most.
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Centimeters should be in there. Below is an image I captured from the new document dialog box in my AI 27.5 installation. Have you tried resetting Illustrator's Preferences file?
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It seems you need to scroll down in the list. Cm is below mm.
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Hello @filipemonet,
We understand that encountering technical issues can be frustrating. I hope the suggestions Bobby and Test Screen Name shared helped resolve the problem. If not, kindly try using the Creative Cloud Cleaner Tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) to uninstall Illustrator and reinstall using the Creative Cloud Desktop app to check if it helps.
Looking forward to hearing from you.
Thanks,
Anubhav