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Does anyone have a fix for Illustrator being very laggy

New Here ,
Aug 04, 2022 Aug 04, 2022

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Hi, I am currently using a 2020 27" iMac (OS Monterey, 3.3Ghz 6 core Intel Core i5, 40GB of Ram). When opening a fairly small file (less than 5mb) its extremely laggy. I've updated it to the newest version, restarted the program and restarted my computer. Nothing seems to speed it up even when it's the only program running. When a 5 minute job takes a half an hour, its very irritating.

 

Does anyone else have fix for this problem? 

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correct answers 1 Correct answer

Adobe Employee , Aug 04, 2022 Aug 04, 2022

Hello @krystianw37669974,

 

Sorry to hear about this experience. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of the

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Community Expert ,
Aug 04, 2022 Aug 04, 2022

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Is GPU acceleration on in Illustrator preferences?

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New Here ,
Aug 04, 2022 Aug 04, 2022

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Yes it is 

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Community Expert ,
Aug 04, 2022 Aug 04, 2022

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Does this happen with all your files?

Is it just opening the files or is everything else also slow?

Where is the file located? Does it also happen with local files?

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Adobe Employee ,
Aug 04, 2022 Aug 04, 2022

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Hello @krystianw37669974,

 

Sorry to hear about this experience. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

 

Thanks,
Anubhav

 

Note: Marking correct for visibility.

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