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Drop shadow greyed out

New Here ,
Oct 27, 2022 Oct 27, 2022

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Trying to add drop shadow to text in Illustrator. However when I click Effect / Stylize... the drop shadow option is greyed out. I have tried different fonts but same result. Help?!

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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How do you select the text?

Don' use the text tool.

You need to select the text object by clicking on it once (!) using the selection tool.

 

textshadow1.png

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New Here ,
Oct 27, 2022 Oct 27, 2022

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That did it Monika, I was using the text tool and not the selection tool to try and select drop shadow. Such a simple solution. Thank you to all in the Adobe Support Community who responded, much appreciated.

Greg.

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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Glad you could solve it.

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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Here are a few suggestions:

  1. Make sure you're using the latest version of Illustrator.
  2. Reset preferences: https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html
  3. Uninstall/reinstall Illustrator.
  4. Use the Creative Cloud Cleaner Tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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Please do a test on vector shape to provide us more information. And as already mentioned make sure you are using the selection tool to select type as an object, not text tool which selets as text character(s). 

 

OS & System match

What version of OS & Illustrator are you using? Make sure they are compatible with each other.

Illustrator system requirements | earlier releases

 

Have you restarted or reset your prefs? Substitute 22 for your version.

PREFS  RESET (thorough method)

Quit Illustrator

Finder >> Shift Command G

~/Library/Preferences/Adobe Illustrator 22 Settings/en_US*/Adobe Illustrator Prefs

rename Adobe Illustrator 22 to Adobe Illustrator 22 old

 

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