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Duplication of artboard numbers - Illustrator 28.7.1

Contributor ,
Sep 25, 2024 Sep 25, 2024

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It's Sept 25, 2024, and Adobe Illustrator 28.7.1. still has the duplicate-artboard-numbering bug. Good news: The solution I've found that still works since AI 26 of yore is to quite AI, restart machine, open the AI file of issue, and voila - the artboard numbers are in the correct sequence. Bad news: You still have to deal with it.
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Bug , Feature request , Performance

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Community Expert ,
Sep 26, 2024 Sep 26, 2024

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Can you reliably reproduce the bug in a new file?

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Adobe Employee ,
Sep 26, 2024 Sep 26, 2024

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Hello @SundayGladiator,

I am sorry to hear about your experience. Would you mind sharing more details about your exact workflow, the OS version, and the steps taken when encountering this problem, along with a screen recording (if possible), so I can try to replicate this on my end?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Contributor ,
Sep 26, 2024 Sep 26, 2024

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If it happens again I'm happy to post screenshots. Again these are giant AI files with 200+ artboards where the duplication in artboard numbering occurs. There's plenty of copy/paste artboards going on with the file.

There are plenty of posts and screenshots of this same issue you can find yourself within past posts in the community. There is a litany of history with the issue.

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Adobe Employee ,
Sep 26, 2024 Sep 26, 2024

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Hello @SundayGladiator,

Thanks for sharing the details. I tried replicating this behavior on my end but was unable to do so. It would really help if you could share additional info like a sample file and a screen recording of the problem to further investigate this problem.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Expert ,
Sep 30, 2024 Sep 30, 2024

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I'm aware of many of the other posts on this issue. What they all lack is a method of consistently reproducing the error.

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Contributor ,
Sep 30, 2024 Sep 30, 2024

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The common denominator for all the posts is gargantuan AI files with 200+ artboards.

 

If I had to guess - has something to do with copying artboards vs creating new artboards using the tool.

Again - whenever I can create another 2 GB Ai file, I'd love to post an example.

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Contributor ,
Sep 26, 2024 Sep 26, 2024

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I'd be happy to. However it took me almost 4 weeks to build this AI file with over 248 artboards on it.

This issue occurs with the more intense AI files with many artboards.

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