DWG import problems

[Sylvia acad]

When importing a DWG file with external references into illustrator, the links are not imported. The external references are not longer included.

[Anubhav M]

Hello @Sylvia acad,

We understand that encountering technical issues can be frustrating. Would you mind sharing more details, like the exact version of the OS/Illustrator, the application from where this DWG file was created, a public link to a sample file after uploading it to Dropbox/Google Drive/etc., and screenshots / screen recording of the problem (https://adobe.ly/471UEeZ), so we can better assist you?

Looking forward to hearing from you.

Thanks,

Anubhav

[Sylvia acad]

Hello, Thank you for your response. I am attaching a clipping from AutoCAD, which indicates the external reference to the inserted photo. However, when I import this file into Illustrator (see Illustrator clipping), only the frame around the photo is retained, but the link is missing. Previously, that link was always included, and I have missed it since the last update. I hope you can assist me in getting this to work again.

Thank you in advance.

Sylvia

[Anubhav M]

Hello @Sylvia acad,

We understand that encountering technical issues can be frustrating. Would you mind sharing more details, like the exact version of the OS/Illustrator and a sample file after uploading it to Dropbox/Google Drive/etc., so we can check it with the team?

Looking forward to hearing from you.

Thanks,

Anubhav