DXF importation impossible

[yolainel37778628]

Hello, 

It has been as while now that we can't import our DXF files into Illustrator.

Do you have an update on this please it's really annoying... 

Thank you, 

Have a nice day

[Bobby Henderson]

What application is being used to create the DXF files? AutoCAD? You may have to experiment with export settings or maybe try another format such as DWG or even PDF.

[yolainel37778628]

Hey,

I'm using a CAO Fashion software Clo3D.

For the moment my problem is "solved" meaning I installed an old version of AI (2019) and I can open my files with it. Hope that one day, this problem can be solved without the use of different versions of AI.

Thank you for your time !

[CarlosCanto]

It's a known issue, please check this thread where an Adobe employee recommends using CC2021 or older for the time being.

https://community.adobe.com/t5/illustrator-discussions/the-operation-cannon-complete-because-of-unkn...