Embedded images in Mac open reduced on clients PC?

Explorer ,
Oct 15, 2021 Oct 15, 2021

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Hi,

I am embedding some jpegs on a layer in illustrator.

In a second layer I have arrows and text pointing to parts of the drawing.

All jpegs are embedded.

Problem.....

My client opens the file and the jpegs have reduced in size (80-90% of the original size) causing obvious problems with the annotated layer of text and arrows.

Is there a way around this, why should the embedded jpegs reduce in size from Mac to PC?

They open at the correct size on my MAC.

Thanks.

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Draw and design, Import and export, Performance, Sync and storage

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LEGEND ,
Oct 15, 2021 Oct 15, 2021

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What type of file do you send to the client? AI, PDF, PNG, web site, ...?

What exact app does the client use to read the file?

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Explorer ,
Oct 15, 2021 Oct 15, 2021

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AI file. He uses Illustrator.

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